Question 1

How do I become a new patient?

Accepted Answer

Please fill out the form below to indicate your interest in becoming a new patient. Please know that our schedules are often full, so you may not be able to secure an immediate appointment, but we will do our best to get you in as quickly as possible, or to provide you with a referral if our wait list becomes too long.

Question 2

How much does therapy cost?

Accepted Answer

Our rate is $185 per session. Although we do not accept any health insurance plans, we will be happy to provide you with whatever paperwork you need to submit to your health insurance plan to request any available reimbursement for out-of-network services.

Question 3

How does payment work?

Accepted Answer

We process payment for your sessions by charging the credit card we keep on file for you. You will then receive an emailed receipt.

Question 4

What if I need to cancel?

Accepted Answer

We ask you to give us 24 hours notice if you need to cancel or change your scheduled session. However, we understand that people’s schedules can be busy and sometimes a conflict will arise. If you cancel with less than 24 hours notice, we will waive the cancellation fee for the first occurrence, and then any time thereafter that you need to cancel with short notice, we will charge you the session fee.

Question 5

How does teletherapy work?

Accepted Answer

We use the HIPAA-approved Zoom platform for teletherapy sessions. You will receive a unique, secured link for each of your sessions via email and you will use that link to access your therapy session.

Question 6

What else should I know about getting ready for my teletherapy session?

Accepted Answer

We ask you to find a room where you will feel you have enough privacy to speak freely, with as few interruptions as possible. We also ask you to put your computer/tablet/phone on do not disturb, so that you can focus on the session without being distracted by incoming notifications.

Question 7

Do I need to live in the same state as my therapist?

Accepted Answer

No, not necessarily. Although we are fully licensed in Illinois and Minnesota, and are located in Minnesota, we are approved to provide teletherapy services to patients who reside in 43 states, including Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Frequently Asked Questions